Honami Homma

Boosted onboarding completion by 40% (from 50% to 70%) for cross-platform workflows through usability testing, significantly reducing friction and time-to-value.

Increased trial-to-paid conversion rate and achieved a 40% Sean Ellis Score by optimizing multi-party payment flows through rapid prototyping and journey mapping.

Consolidated 4 internal dashboards into one unified system, enhancing usability and reducing task completion time through intuitive information architecture and scalable enterprise design.

Reduced design-to-development cycle by 40% on a B2B SaaS platform by implementing Chakra UI components, ensuring design consistency and streamlining developer handoff.

Shaped a patent-winning concept (JP 2024-113338) by leading generative research, facilitating cross-functional workshops, and concept testing from ideation to validation.

Redesigned a high-traffic enterprise index page (2.3M monthly visits), achieving a 5% CTR lift through rapid UX research and comprehensive journey mapping.

Improved usability and reduced task completion for a B2B SaaS by conducting cognitive walkthroughs and applying Nielsen's heuristics with cross-functional stakeholders.

Defined the MVP for an internal knowledge-sharing platform by conducting 12 user interviews, developing 5 archetypes, and facilitating workshops for feature prioritization.

Improved item discoverability by leading end-to-end product design and execution for a tag-based personalization feature on mobile applications.

Drove weekly retention by designing a user-centric landing page, collaborating with marketing to align messaging and enhance user experience.

Founded and established the first UX research practice, synthesizing 80+ interviews, A/B tests, and surveys to achieve a 5% increase in Monthly Active Users (MAU).

Led 15-member Scrum teams, collaborating cross-functionally to prioritize backlogs, facilitate sprint ceremonies, and deliver high-impact UX enhancements on schedule.